5.1 Eligibility for Returns

Customers may request returns if:

Product is damaged
Wrong item delivered
Product significantly differs from description
5.2 Return Timeline
Requests must be made within 3–7 days after delivery
5.3 Refund Process
Refunds are processed after product verification
May be issued to original payment method or wallet
5.4 Non-Returnable Items
Perishable goods
Personalized/custom items
Digital products
5.5 Vendor Responsibility

Vendors are responsible for honoring valid return requests.