🔹 1. Product Prices (For Customers)
✅ Set by Vendors
Each vendor (seller) on Ogbonge.i.ng is responsible for setting the price of their own products.
Prices are based on:
Cost of production or sourcing
Market demand and competition
Delivery costs (where applicable)
Discounts or promotions
🛍️ Tip: You may notice that similar products have different prices — that’s because each vendor controls their own pricing.
🔹 2. Taxes and Additional Charges
Some product prices may include or exclude additional charges such as:
VAT (Value Added Tax) – added when applicable
Shipping Fees – calculated at checkout based on your delivery location
Discounts or Coupons – automatically applied at checkout when valid
💡 Always review your cart total before completing checkout to see the final amount you’ll be charged.
🔹 3. Vendor Fees (For Sellers)
Ogbonge.i.ng earns revenue by charging small fees to vendors for using the platform.
These fees help maintain the marketplace, marketing, and secure payment systems.
Here’s an overview of the main vendor fees:
| Type of Fee | Description | Who It Applies To |
|---|---|---|
| Commission Fee | A small percentage deducted from each successful sale. | All vendors |
| Withdrawal Fee | Charged when transferring earnings to a vendor’s bank account. | All vendors |
| Subscription Fee (if applicable) | For premium vendors who subscribe to higher-tier accounts with extra features. | Optional |
| Listing Fee (optional) | Applied for certain product categories that require a premium listing. | Selected vendors |
💡 Note: The exact fee percentages and charges can vary by category. Vendors can view these details in their Vendor Dashboard → Settings → Fees & Commissions.
🔹 4. How Vendor Earnings Are Calculated
Example:
If a product sells for ₦10,000 and the commission rate is 10%, the vendor earns:
₦10,000 – ₦1,000 (commission) = ₦9,000
Funds are released to the vendor’s Ogbonge Wallet after the order is completed and confirmed by the buyer.
🔹 5. Viewing and Managing Your Fees
To check your sales and related fees:
Log in to your Vendor Dashboard.
Go to Reports → Earnings.
Review:
Total sales
Fees deducted
Net payout amount
Download statements or invoices for record-keeping.
🔹 6. Transparency and Support
Ogbonge.i.ng ensures full transparency in all transactions.
All fees are clearly shown in the vendor dashboard and checkout summary.
No hidden charges are ever applied.
If you believe a fee was applied incorrectly, contact Vendor Support through your dashboard or email support@ogbonge.i.ng.
🔹 Best Practices
Vendors should review fee structures regularly to stay updated.
Customers should check their cart and invoice before payment to confirm total charges.
Always use Ogbonge’s secure payment system to ensure fees are automatically and correctly calculated.
🎯 Summary
| For Customers | For Vendors |
|---|---|
| Product prices are set by individual vendors. | Vendors pay commissions on successful sales. |
| Shipping and taxes may apply at checkout. | Vendors can view earnings and fees in their dashboard. |
| Coupons and discounts can reduce final prices. | Transparent fee structure, no hidden charges. |
By understanding how product prices and vendor fees work, both buyers and sellers can make informed decisions, build trust, and enjoy a fair marketplace experience on Ogbonge.i.ng.
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